Moondust LED's


Refund Policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds (if applicable)
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
There will be a 40% restocking fee.

Cancelling Orders/Payment Reversal

Orders can be cancelled, but this must take place within 12 hours. Orders cancelled by the customer will be subject to a 10% fee. Orders cancelled after the 12 hours will be subject to a 25% fee. This is not negotiable as when an order is cancelled, we incur fees.